Patient Rights and Responsibilities

Patient Rights 

The patient, and the person responsible for the patient's decisions, has the right to: 

  • Considerate and respectful treatment.
  • A safe environment.
  • Make decisions regarding treatment with adequate information provided by the physician and with knowledge of which physician(s) will provide the treatment, surgery or procedure.
  • A patient representative selected for decision-making as needed.
  • Notification of family or friend, and personal physician, upon admission to hospital.
  • Refusal of treatment, consistent with legal requirements, the hospital’s ethical and religious directives and full information of consequences from the physician.
  • Reasonable privacy of medical and personal information and records, and the right to access such information and records.
  • Access to the identity of providers of care and information on the relationships among the various providers of care.
  • Complete information regarding any research project being offered prior to giving consent and prior to initiation of any research related interventions. This includes the right to refuse to participate or discontinue participation in such research at any time without penalty or loss of benefits to which he/she is otherwise entitled.
  • Reasonable continuity of care including source, information and instructions upon discharge from the hospital.
  • Appropriate assessment and management of pain.
  • Freedom from restraint or seclusion that is not medically necessary and punitively administered.
  • Explanation of the charges and services on billing documents.
  • Instruction on the steps to be followed for making a hospital complaint or grievance.
  • Explanation from the hospital/physician concerning questions regarding care received in the hospital.
  • Additional information about and/or implementation of advance directives for healthcare, as described in hospital policy and procedure. Information is also available at www.saintfrancis.com.
  • The Hospital recognizes that Oklahoma Law permits patients to refuse nutrition and hydration by means of their Advance Directive. However, the law excuses any healthcare facility from participating in, or caring for, an incompetent patient who is to die as a result of dehydration or starvation.
  • 63 Okla. Stat. §3080.5, §3101.9) Please be advised that in accordance with Catholic Ethical and Religious Directives, Saint Francis Health System will not honor any portion of an Advance Directive that would cause such a death, whether the patient is competent or incompetent.
    If a patient or family is not willing to abide by this policy, the hospital will respect the patient’s or proxy’s selection of another provider and cooperate in the transfer of the patient to the other provider.
  • Patients may have other rights in addition to those defined here. Persons who have any questions about their right to make medical treatment decisions or would like more information about an Advance Directive or other matters discussed in this notice should consult their doctor or lawyer.
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Patient Responsibilities 

The patient, and the person responsible for the patient’s decisions, has the responsibility to: 

  • Provide accurate and complete information concerning the patient’s present complaints, past illnesses, hospitalizations, medications and other matters relating to the patient’s health, to the best of the patient’s knowledge.
  • Report perceived risks in care and changes in their condition or symptoms.
  • Ask questions when they do not understand about recommended care or treatment and what the patient is expected to do.
  • Follow the treatment plan established between the patient and his or her physician.
  • Follow the instructions of nurses and other health professionals who are carrying out physician orders.
  • Keep appointments promptly and notifying the hospital or physician with reasonable advance notice when the patient is unable to do so.
  • Meet the financial obligations of his or her hospital care as promptly as possible.
  • Be considerate of the rights of other patients and hospital personnel.
  • Be respectful and careful regarding his or her personal property, hospital property, and property of other persons in the hospital.
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