During Your Child's Stay

When your child reaches his or her room, you may be asked about specific health information including allergies, eating habits and special nutritional problems or preferences. Please understand that your child's care team needs as much information as possible to achieve the best level of care.

The nursing and medical staff will continually teach you about your child's care. They will help you to participate so you will be comfortable providing care after your child leaves The Children's Hospital at Saint Francis.

Your Child's Room
Rooms and beds are assigned by age, gender and diagnosis. While some of the general pediatric rooms in The Children's Hospital are private, many children enjoy the company of a roommate. Private rooms are reserved for patients that cannot be paired due to infectious disease.

Most types of formula and age-appropriate food are available for your child and menus are distributed daily. Older children may make their own selections, but parents of younger children can be helpful by choosing foods, snacks or beverages their child prefers.

Because some children are on a restricted diet while in the hospital and in order to follow Health Department regulations, we ask that you not store food in a patient's room.

All rooms have complimentary VCRs and televisions, including the Disney Channel. Generally, TV sets and lights should be turned off by 10:00 p.m.

Outgoing phone calls may be placed at any time; incoming calls are restricted between 10:00 p.m. and 7:00 a.m. Please do not use cellular phones in your child's room or the hallway as the signals can interrupt the operations of some equipment.

Special Services for You and Your Child

Parent Meal Trays
Parents may purchase meal trays through the hospital cashier on the first floor Monday through Friday. You may purchase by the meal, by the day or by the week, but you must order at least one-and-a-half hours in advance.

Activity Rooms
The Children's Hospital has three Playroom/Activity Rooms for patients on the fifth floor. Patients with a fever or infection are not allowed in the playrooms, but toys and games can be brought to their rooms. All activity rooms are open from 8:00 a.m. to 8:00 p.m.

Home-Bound Program
Most school districts provide a home-bound program after a child misses three weeks of class. You will need to arrange for a home-bound school program through your school district if your child is in The Children's Hospital and is eligible for the program. A pediatric social worker can assist you with this process.

Arts and Crafts
Hospital volunteers offer arts and crafts activities to patients twice a day during the week.