PLEASE READ THIS ONLINE PRIVACY NOTICE CAREFULLY AND IN ITS ENTIRETY. BY ACCESSING AND USING OUR ONLINE INFORMATION, YOU AGREE TO THE TERMS DESCRIBED IN THIS ONLINE PRIVACY NOTICE.
Saint Francis Health System is committed to safeguarding Your privacy. To provide You with the best service possible, Saint Francis Health System collects and utilizes user data, both personal and non-personal. This Online Privacy Notice explains our online data utilization and data collection processes.
Analytics and Cookies
Saint Francis Health System utilizes analytics and cookies to:
- Understand how You use the site to improve site functionality and navigation
- Provide core site functionality
- Improve site speed and performance
- Provide site security
- Measure which content and campaigns are most helpful for users
- Diagnose website and server issues
- Provide authorities and legal representatives with information related to the website as required by law
- Collect, analyze and report on site usage trends
Analytics
What we collect
- Page views
- Link clicks
- Device information, such as device type, browser type, operating system and screen resolution
- Time spent on page
- Scroll depth
- Referral URL
How we collect
Saint Francis Health System utilizes Google Analytics 4 to collect the analytics data highlighted in the “What we collect” section above.
Additionally, Saint Francis Health System utilizes the healthcare privacy platform, Freshpaint. Freshpaint allows Saint Francis Health System to anonymize Personal Identifiable Information before sending analytics data to Google Analytics 4.
Some areas of the website may not contain any health-related information. These areas of the website may not utilize Freshpaint, so Personal Identifiable Information may be sent to Google Analytics 4 for these areas of the website. Personal Identifiable Information will not be shared with any third parties not mentioned in this Online Privacy Notice. The data will only be used for the reasons outlined in this Online Privacy Notice.
Cookies
Our website utilizes “cookies”, which are small text files stored on Your device and maintained by Your browser. Saint Francis Health System primarily uses “mandatory” cookies. These cookies are considered “mandatory” because they provide the site with its core functionality and security.
The analytics tools utilized by Saint Francis Health System may also use cookies. These cookies collect data such as users’ operating system and browser.
Users may opt-out of cookies at any time.
Opt Out
Users can disable Google advertising cookies by visiting the Google advertising policy page. Additionally, users can disable Google Analytics by downloading the Google Analytics Opt-out Browser Add-on.
You can disable or restrict cookies by adjusting Your browser settings. Disabling cookies can potentially impact website speed and performance, as well as limit website functionality, so it is recommended to not disable cookies. For more information, please visit Your browser’s help section or contact the browser’s support team.
Embedded Videos
Saint Francis Health System may embed videos on its website using a variety of different platforms. These platforms may collect the following data:
- Video views
- Watch duration
- Likes and dislikes
- IP address
- Device type
- Browser and operating system
- Screen resolution
Some of these platforms may not offer the same level of protection and HIPAA compliance as others. For these platforms, we avoid embedding them on pages where Personal Health Information can be inferred or collected.
Saint Francis Health System does not use video embeds to collect or transmit Protected Health Information.
Saint Francis Health System follows the privacy policies of these platforms. By watching videos on this site, You agree to the terms and conditions of the platforms.
Forms
Saint Francis Health System utilizes forms on its website, or it may link off to forms. These forms may ask for your personal information, such as:
- Full name
- Phone number
- Physical address
- Email address
This personal information may be shared with Saint Francis Health System employees that may need to contact You. This personal information may also be saved and stored by the form platforms in case any follow-up communications are needed. Please do not include health-related information when submitting these forms.
Saint Francis Health System will not sell or share any Personal Identifiable Information or Protected Health Information that You enter into these forms with any entities that are not referenced in this Online Privacy Notice.
Communications
Saint Francis Health System can be contacted through email links/text, phone links/text and forms on its website. Any communications using these resources may be shared with Saint Francis Health System employees for support and follow-up.
Saint Francis Health System may send You emails for marketing or event-related purposes. Individuals who receive these communications have opted-in to receive these communications from Saint Francis Health System, either through a form (e.g., such as an event registration form) or through adding yourself to an email list. Users may opt-out of these communications at any time by using the opt-out or unsubscribe button at the bottom of the email.
Please avoid sharing any health-related information when using these communications.
Sharing Information
Saint Francis Health System may share Your personal information with our trusted business partners, contractors, affiliates or any other entities mentioned in this Online Privacy Notice to provide customer support or to help us perform analytics. These third parties are required to maintain confidentiality of Your personal information. They will not use Your information for any reason other than to provide us with these services.
External Links
Saint Francis Health System does link off to external websites on its website. You are strongly encouraged to review the online privacy policies for these websites, as Saint Francis Health System is not responsible for the policies of any other websites.
Complaint
If You have a complaint or grievance, please contact our Patient Advocates at 918-494-2200. You may also file a written grievance with the Compliance Office. The Compliance Office is located at 6161 South Yale Avenue, Tulsa, Oklahoma 74136.