Skip the Waiting Room Guessing Game with On My Way

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Smiling baby with stuffed animal and smiling nurses in background at clinic

How to spend minimal time in the urgent care clinic waiting room with MyChart's On My Way.

By Saint Francis Health System Staff

When your child's school calls and says they're running a fever, the last thing you want to do is drive across town only to find a packed urgent care waiting room.  

With 16 Warren Clinic Urgent Care locations across the Tulsa area, chances are there's one nearby — and a tool called On My Way helps you find the one with the shortest wait before you ever leave the driveway
 

What Is On My Way? 

On My Way is a feature inside MyChart that shows real-time estimated wait times for nearby Warren Clinic Urgent Care locations and Saint Francis Emergency Departments.  

Instead of guessing which location is closest or least crowded, you can compare options, choose what works best for you and save your spot in line — all from your phone. 

For emergencies, On My Way can also provide directions to the nearest Emergency Department and help speed up the registration process once you arrive. 
 

How It Works 

Here's a simple example: you get a call from your child's school. They're sick and need to be picked up. On the way home, you want to get them seen by a doctor or physician’s assistant. Here's what to do: 

  1. Go to saintfrancis.com and click Get Care Now 
  1. Click Find an Urgent Care Near You 
  1. Browse the list of locations and estimated wait times 
  1. Select the location that works best — closest to you, or shortest wait 
  1. Indicate your estimated arrival time (35 minutes or less, 45 minutes, or 1 hour) 
  1. Log in with your MyChart account, or simply enter the patient's information 

That's it — your spot is saved. 

You can opt in to receive updates on your wait time and place in line. You'll also get an eCheck-in link to make the process smoother once you arrive.  

If you have an up-to-dates MyChart account, the system will automatically match your visit to your or your child’s existing medical records. 
 

Better for You, Better for the Care Team 

On My Way doesn't just help you — it helps the clinic prepare for your arrival. Urgent care staff receive a notification with your estimated arrival time and reason for visit, so they're ready when you walk in. 

Whether you're dealing with a respiratory infection, a rash, an earache, a minor injury or anything in between, Warren Clinic Urgent Care is ready for life's unexpected moments. On My Way just makes getting there a little easier.